Privacy Policy

Last updated: March 17, 2025

Introduction

F S Group Limited ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Information We Collect

We may collect several types of information from and about users of our website and services, including:

• Personal identification information (such as name, email address, phone number, and company information) that you provide when filling out forms on our website, contacting us, or requesting information about our services.
• Technical data (such as IP address, browser type, device information, and operating system) collected automatically when you visit our website.
• Usage data (such as pages visited, time spent on pages, and clicking patterns) to help us improve our website and services.
• Marketing and communications preferences that indicate your preferences for receiving marketing materials from us.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services, including processing service requests and managing client accounts.
• To improve our website and services based on the information and feedback we receive from you.
• To communicate with you about our services, respond to inquiries, and provide customer support.
• To send you promotional materials, newsletters, and other information that may be of interest to you (with your consent, where required by law).
• To protect our rights, property, or safety, and that of our clients or others.
• To comply with legal obligations and resolve disputes.

Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss, unauthorized access, alteration, and disclosure. All information you provide to us is stored on secure servers, and we use industry-standard encryption to protect sensitive data transmitted online.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use caution when sharing information online.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, regulatory, accounting, or reporting requirements. In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the data.

Your Rights

Depending on your location and applicable data protection laws, you may have various rights regarding your personal data, including:

• The right to access your personal data
• The right to rectify inaccurate or incomplete data
• The right to erasure of your personal data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze website traffic, and understand where our visitors are coming from. You can control cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by F S Group Limited. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any websites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

F S Group Limited
14B, Amado Lane, Lumley
Freetown, Sierra Leone
Email: info@fsgrouptech.com
Phone: +232 76 771080 / +232 30 444 500